Electronic Government (E-Government)

first_imgWhat if you could pay your taxes ONLINE and not have to stand IN LINE at the Liberia Revenue Authority (LRA) payment window? What if you could apply for driver’s license ONLINE and not have to stand IN LINE at the Ministry of Transport? What if you could apply for a job ONLINE by simply uploading and submitting your CV or resume directly to the hiring entity? What if you could anonymously REPORT CORRUPTION or ABUSE online? And what if you could apply for a work PERMIT or PASSPORT while you are in a different country? More importantly, what if you could obtain GOVERNMENT SERVICES and INFORMATION from anywhere at any time using an internet-connected device? What if there was a way to actually achieve the transparency, accountability, efficiency, and effectiveness that we require of Government at a lower cost? I have two words for you: “ELECTRONIC GOVERNMENT” or “e-Government”.E-government is an idea raised by former U.S. vice president (Al Gore), within his vision of linking the citizen to the various agencies of government for getting all kinds of government services in an automated and automatic way, reducing cost, improving performance, and delivering services faster.There are several definitions of e-Government among practitioners, researchers, et al, but all of them agree to a single definition that e-Government is a government’s use of information communication technologies (ICTs) to allow citizens and businesses the opportunity to interact and conduct business with it (government). The United Nations’ website defines e-government as: “the use of information and communication technologies (ICT) – such as Wide Area Networks, the Internet, and mobile computing – by government agencies.” The World Bank on the other hand defines e-Government as: “the use by government agencies of information technologies (such as Wide Area Networks, the Internet, and mobile computing) that have the ability to transform relations with citizens, businesses, and other arms of government.” But let me give you my definition, which does not distance itself from the definitions above: “e-government is government’s use of ICTs to deliver services and information to citizens, business, and government employees/agencies.” My definition essentially sums up e-government into four delivery models: G2C (government to citizens), G2B (government to businesses), G2E (government to employees), and G2G (government to government).To achieve e-government, there is a transformation process that each nation has to follow. Many-government practitioners and researchers espouse four stages¬–Presence, Interaction, Transaction and Transformation– for the transformation process. The Presence Stage or Stage 1 is classified by simple information-providing website. The Interaction Stage or Stage 2 offers simple interactions between government and citizens (G2C), government to business (G2B), government to employees (G2E) and government to government (G2G). The Transaction Stage or Stage 3 enables transactions such as paying bills online, obtaining driver’s license, paying taxes or fees and so on. The Transformation Stage or Stage 4 is the highest stage and is closely aligned with the concept of governance and a reinvention of how government functions are conceived and organized. There are also other entities that provide varying number of e-government transformation stages. For example, a United Nations Study of 2001 lists five stages of e-government. These stages include: Emerging (stage 1); Enhanced (stage 2); Interactive (stage 3); Transaction (stage 4); and Seamless (stage 5). Another study by Gartner lists four stages of e-government. These stages include: Presence (stage 1); Interaction (stage 2); Transaction (stage 3); and Transformation (stage 4). The Presence Stage is classified by simple information-providing websites. The Interaction Stage offers simple interactions between government and citizens (G2C); government to business (G2B); government to employees (G2E); and government to government (G2G). The Transaction Stage or Stage 3 enables transactions such as paying bills online, obtaining driver’s license, paying taxes or fees and so on. The Transformation Stage or Stage 4 is the highest stage and is closely aligned with the concept of governance and a reinvention of how government functions are conceived and organized.The World Bank lists three stages of e-government transformation. These stages are independent of each other and can be done simultaneously. They include: Publish (Stage 1); Interact or Stage 2; and Transact or Stage 3. Despite the different stages, all approaches lead to the same ultimate result; the delivery of services and information to citizens, businesses, government employees/agencies using ICTs. E-government holds tremendous potential to improve the way that governments deliver public services and enhance broad stakeholder involvement in public service. An e-government program seeks to achieve greater efficiency in government performance through raising the performance of services for beneficiaries and investors from all segments of society easily, accurately, and efficiently to become a new type of performance of official governmental and governmental transactions. Online interactive services may include such facilities as petitioning, rate paying, licensing or information queries.Benefits/Advantages of e-GovernmentE-Government allows 24/7/365 access to government services and information from any location using any internet connected device; Efficiency, improved services, better accessibility of public services, sustainable community development, transparency and accountability; E-Government improves the accessibility of government information to citizens allowing it to become an important resource in the making the decisions that affect daily life; Electronic transactions save time compared to conducting business in person. There is no driving to a government office, no waiting in line. And if a transaction is not completed right away, the return trip can be made with a mouse click rather than a drive to the office; Better communications between governments and businesses. An example of this is E-Procurement; The high penetration of mobile technology allows ability of an e-government service to be accessible to citizens irrespective of location throughout the country; Open Government: The idea of an “open government” makes government policy, information and services more available to citizens businesses, et al. This would reflect a greater transparency of the service provided by the government. The public trust that is gained through transparency can be further enhanced through the free sharing of government data based on open standards; E-Government increases voter awareness, which could lead to an increase in citizen participation in elections. The ultimate goal of the e-government is to be able to offer an increased portfolio of public services to citizens in an efficient and cost effective manner. Disadvantages of e-GovernmentThe implementation of an e government does have certain constraints. Literacy of the users and the ability to use the computer: users who do not know how to read and write would need assistance; Even though the level of confidence in the security offered by government websites are high, the public are still concerned over security, fear of spam from providing email addresses, and government retention of transaction or interaction history; The lack of equality in public access to the internet, reliability of information on the web, and hidden agendas of government groups that could influence and bias public opinions; Not all citizens trust computers.The UN E-Government SurveyThe United Nations Public Administration Network conducts a biannual e-government survey which includes a section titled “e-Government Readiness”. It is a comparative ranking of the countries of the world according to two primary indicators: A) the state of e-government readiness; and B) the extent of e-participation. Constructing a model for the measurement of digitized services, the Survey assesses member states of the UN according to a quantitative composite index of e-government readiness based on website assessment; telecommunication infrastructure and human resource endowment. The UN E-Government Survey of 2014 puts the Republic of Korea at the top (0.9462) of its E-Government Index, followed by Australia (0.9103) and Singapore (0.9076). In Africa, Tunisia and Mauritius are the continent’s e-Government leaders. Liberia falls in the category with other countries that have an E-Government Development Index (EGDI) of 0.25. The emansion.gov.lr website is currently being used as Liberia’s e-government website, but there are efforts being made to develop a national web portal for Liberia. Finally, the Government of Liberia will need to make significant investments in public sector ICT in order to achieve a viable e-government platform. This is vital to achieving broad public participation in decision-making, enhancing access to information and removing barriers to public service – all essential to guarantee a future of equitable economic growth and sustainable development that are free of poverty and hunger.Share this:Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window)last_img read more

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Five break-out stars from the first round of World Cup group games

first_img Lozano hit the net 17 times in 29 Eredivisie appearances for PSV in 2017/18 6 So far, this has been a tournament for the bookmakers. As favourites struggle and supposed minnows upset the odds, those cash-strapped bookies will be piling up the takings from punters who dared to believe that this was the time a 12-game accumulator would finally come off. Surely.Adding to the number of disposed betting slips on the floors of Britain was Osako, whose winning goal on Tuesday saw off much-fancied Colombia.Vaulted into the starting lineup after an injury to Leicester’s Shinji Okazaki, Osako’s tireless efforts gave Tottenham’s Davinson Sanchez nightmares as he struggled to keep up with the Japanese striker.Having caused havoc in the build up to the penalty which saw Japan go a goal and a man ahead inside three minutes, Osako rose highest to nod home from a corner in the 73rd minute and give Japan their first World Cup win since 2010, just 24 hours after being hit by news of a deadly earthquake back home.Osako is off the market this summer, having agreed to join Werder Bremen from relegated Cologne, but the 28-year-old will continue to draw interest with performances like these. While the tournament’s biggest names have either flourished (Ronaldo, Kane, de Bruyne) or floundered (Messi, Suarez, Neymar), some of the more under-the-radar talents came to the fore for their countries.Here, we look at five of the breakout performances that lit up the first six days of World Cup action, and what could be next for them if they continue their stellar form. Golovin’s 94th-minute free-kick rounded off a five-star Russia win 6 Osako’s header gave Japan a shock win over Group H favourites Colombia The goal was Niang’s first for his country We should remember that Germany, for all their poor recent results, are the reigning world champions. They have reached at least the semi-final of every World Cup this century, and had not lost their opening game in 36 years.Many a side, some of them far more well-renowned than Mexico, have capitulated against the imperious force of Die Mannschaft. The sides’ meeting in Moscow should have been nothing other than a routine win for Joachim Low’s side, with Mexico expected to do little more than fill 11 patches of grass on the other side of the field.El Tri, however, were having none of it. From the off they set about the wobbling German backline, repeatedly hitting them on the counter as Joshua Kimmich bombed forward with little consideration for his defensive responsibilities.Time and again filling the space vacated by Kimmich was Lozano, stretching play, harrying Jerome Boateng and keeping Manuel Neuer’s palms heated.Had Carlos Vela’s final ball been better, he could have scored four, but Lozano settled for an all-important one, released in acres of space before checking inside temporary right-back Mesut Ozil (??) to fire past Neuer.A seismic shock on and off the field, causing a minor earthquake back home, the goal should add a few zeroes to Lozano’s price tag and wage demands this summer, with the PSV winger being heavily linked to Chelsea, Everton and Valencia. 6 6 2. HIRVING LOZANO, Mexico Ronaldo’s hat trick put him top of the goalscoring charts after round one, but who were some of the lower-profile stars of the opening fixtures? center_img 5. MBAYE NIANG, Senegal The 2018 World Cup is now officially underway for all 32 teams at the tournament.In the opening round of group fixtures, we saw 16 games, 38 goals, 11 cities, 12 stadiums, four own goals, nine penalties, one red card, four free-kicks scored, Three jubilant Lions and a thousand controversial VAR calls. Twenty minutes into just his seventh international, Korean keeper Cho appeared about to be beaten, with Sweden’s Marcus Berg handed a simple tap-in from 12 yards.Undeterred, Cho quite literally faced up to the strike, pulling off a miraculous point-blank save that deflected up in the air off a combination of arm and forehead.Cho then sprang to his feet to punch away from the onrushing Berg to keep the score at 0-0.Two more saves followed as the 26-year-old almost single-handedly kept his team in the game, before he was cruelly beaten by Andreas Granqvist from the penalty spot.Now facing a gargantuan task if they are to recover and reach the knockout rounds, South Korea will need two more skin-saving performances from Cho against Mexico and Germany in their remaining fixtures.The Daegu FC keeper was voted the K-League keeper of the year last season and could be the latest Korean to be snapped up by a European club after a strong World Cup, following the likes of Park Ji-Sung and Lee Young-Pyo. 4. YUYA OSAKO, Japan 3. CHO HYUN-WOO, South Korea 6 Quick reflexes were required as Cho flung himself in front of Berg’s shot to deny Sweden an opener 1. ALEKSANDR GOLOVIN, Russia Although it was Dennis Cheryshev’s name plastered across the back pages for his two stunning goals against Saudi Arabia, CSKA Moscow’s Golovin was the real star of the show on opening night.A goal, two assists and a constant hand in proceedings had Premier League fans clamouring after the 22-year-old, who tore the Saudis apart and ensured a dream opening for the lowest-ranked World Cup hosts in history.Afforded freedom to roam by manager Stanislav Cherchesov’s system and a seemingly overwhelmed opponent, Golovin’s performance in the Luzhniki Stadium turned more than a few heads, capped by a pinpoint free-kick to seal a 5-0 win.With Manchester United and Arsenal reportedly circling, his father admitted this week that the player is taking English lessons ahead of a potential move this summer. 6 One of countless Football Manager ‘wonderkids’ who never quite made the grade this side of a computer screen, Niang is still only 23.At times in Samara on Tuesday, Poland appeared unable to cope with the young striker, whose performance will come as a shock to those Watford fans who saw him stutter his way to two goals in 16 appearances on loan at the Hornets in 2016/17.While his goal was in part the beneficiary of a comedy of errors from Polish trio Krychowiak, Bendarek and Szczesny, Niang’s deliciously devious run, stealing onto a backpass while returning from treatment, made it all happen.Keeping his cool as Szczesny flew past leaving a trail of red mist in his wake, Niang knocked the ball around the former Arsenal keeper before finishing into an open net.Niang has now found a home with Torino, making permanent the fourth and final loan he was sent on from AC Milan after signing for the Italian giants in 2012.Now seemingly full of confidence, the two opening round results in Group H could see Niang and Senegal go much further than expected in Russia, perhaps emulating the quarter-final performance in their first and only other appearance at the World Cup in 2002.last_img read more

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